Welcome to Essential Roots (essentialrootscare.com), owned and operated by Hindprakash Organic Private Limited. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

•       We reserve the right to refuse service to anyone, for any reason, at any time.
•       You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our service without express written permission.
•       Prices for our products are subject to change without notice.
•       We reserve the right to discontinue any product at any time.

2. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

3. Products

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

•       We have made every effort to display product colours, packaging and details as accurately as possible.
•       We do not guarantee that your device's display of any colour will be accurate.
•       All product descriptions are subject to change at any time without notice.

4. Pricing and Payment

•       All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST.
•       We accept payments via credit/debit cards, UPI, net banking and Cash on Delivery (COD).
•       COD orders may be subject to additional handling charges as displayed at checkout.
•       We reserve the right to limit quantities purchased per person, household or order.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding delivery timelines, charges and coverage areas.

6. User Accounts

•       You are responsible for maintaining the confidentiality of your account information.
•       You agree to accept responsibility for all activities that occur under your account.
•       We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

7. Product Usage and Disclaimer

Essential Roots products are intended for external use only unless otherwise specified on the product label.

•       Always perform a patch test before first use, especially for essential oils and active ingredients.
•       Discontinue use immediately if irritation, redness or allergic reaction occurs.
•       Our products are not intended to diagnose, treat, cure or prevent any disease.
•       Consult a dermatologist or physician before use if you are pregnant, nursing, or have a pre-existing skin condition.
•       Keep all products out of reach of children.

8. Intellectual Property

All content on this website including text, graphics, logos, images, product formulations and descriptions are the property of Hindprakash Organic Private Limited and are protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Essential Roots shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising from the use of our products or website, to the maximum extent permitted by law.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad - Gujarat, India.

11. Changes to Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Continued use of the website following any changes constitutes acceptance of those changes.

12. Contact Information

Questions about the Terms of Service should be sent to us at +91 9909666111